Digital Edition Technical Support

Street Guide/Thomas Guide Digital Edition V6.3 Service Pack. This service pack fixes a number of bugs that are described on the download page. This download will only work if you already have V6.0 or later software. To determine the version of your software, see the Help About box.

XP USERS: Street Guide/Thomas Guide Digital Edition 5.05 Patch for XP Service Pack 2
The Service Pack 2 update for Microsoft Windows XP broke backward compatibility in the Windows ATL module, which effected SGDE/TGDE products. The effect of the error was to prevent SGDE from launching. Rand McNally has this patch available to correct the error.

Street Guide/Thomas Guide Digital Edition Upgrade
All fixes released for Street Guide and Thomas Guide Digital Editions in previous Service Packs are included in this upgrade. In order to install it, you must already have installed either Thomas Guide Digital Edition Version 4.0 or later, or Street Guide Digital Edition Version (any version).

Frequently Asked Questions (FAQ)
View the Street Guide/Thomas Guideï¿½Digital Edition's FAQ for answers to our Help Desk's most common questions.

Installation Help
This page will help walk you through Street Guide/Thomas Guide Digital Edition installation and give some tips to prevent common install problems.

Dataset Patches
These are updates that fix specific errors in some datasets. They are not annual street updates.

Copy Restrictions Explained
This page clarifies the Copy Restrictions section of the Software License Agreement.

Online Registration
Please register your purchase through the registration option in the program. Connect to the internet, start the Street Guide/Thomas Guide Digital Edition, and choose Registration from the Help menu. This will begin your free one-year subscription to the Rand McNally Map Exchange which provides custom map layers for you to download.

Questions
If you have any questions or problems with the Street Guide/Thomas Guide Digital Edition, contact TGDESUPPORT@randmcnally.com for assistance.

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